Legal Notice

You are on the official website of the Natinal Youth Service (SNJ).
The National Youth Service (hereinafter referred to as “SNJ”) maintains this site to inform young people. Our goal is to provide up-to-date and accurate information. We strive to correct any errors brought to our attention.

This website is managed by the SNJ, hosted in Luxembourg by Restena, and developed by TenTwentyFour. Particular attention has been paid to quality and accessibility (Level A). We are committed to improving the accessibility of content to ensure that no one is excluded from accessing the information provided on this site. If you encounter any difficulty accessing information, you can email eurodesk@snj.lu.

SNJ is an Administration of the Ministry of Education, Children, and Youth. The headquarters are located at 48-50, rue Charles Martel L-2134 Luxembourg.
For any questions about this site and its content, you can contact us by email at eurodesk@snj.lu.

General Terms and Conditions

Anyone who visits the website (hereinafter referred to as ‘the site’) and uses the information, documents or other services offered on the site is presumed to have read and accepted all the general terms and conditions of use.

Definition and purpose

The SNJ maintains this site to inform young people. The aim is to provide up-to-date and accurate information. We strive to correct any errors brought to our attention.

Responsibilities

• SNJ cannot be held responsible for any damage or effect resulting from inaccurate or outdated information published on the site. In the event of discrepancies between the texts published on this site and the original documents, the original documents as officially published shall prevail.
• SNJ shall not be held liable for any damage users may directly or indirectly experience in connection with browsing the site or using its services, including those related to external sites to which it links.
• The site provides links to other websites that may be useful or of interest to young people. ANIJ is not responsible for the content presented on these sites, whether in terms of their legality or the accuracy of the information they contain.
• SNJ accepts no liability for any interruption, even temporary, of the site’s service.

This disclaimer is not intended to contravene any applicable legal requirements or to exclude liability in cases where it cannot be excluded under applicable law.

Copyright

Unless otherwise specified, the reproduction of information contained on this site is permitted for non-commercial purposes, provided that the source is explicitly mentioned.

Unless otherwise indicated, users are allowed to view, download, and print documents and information available on the site. These documents and information must not be modified in any way.

Modification of General Terms and Conditions

The general terms and conditions of use for the site may be modified or updated at any time without notice, depending on changes to the site, updates in legislation, or for any other reason deemed necessary. It is the user’s responsibility to stay informed of the general terms and conditions of use, with only the most recent version available online considered to be in effect.

Protection of Personal Data

The personal data provided by the user is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

Requests sent to an SNJ email address

The processing of your personal data is based on your consent. Your data will only be collected if you explicitly provide consent by sending an email to one of the addresses listed on this site.

Cookie Management

This site may use client cookies, small text files that analyze user browsing information (visit frequency, duration, pages viewed, language preferences, etc.). These cookies are stored by this site in a designated directory on the user’s computer. They contain the server name, a unique identifier in the form of a number, and an expiration date. The unique identifier allows the site to recognize the user’s computer on subsequent visits.

This site uses cookies for statistical analysis of site traffic. Cookies are deposited by Google Analytics and allow for counting visitors and collecting information on how the site is used (e.g., most visited pages, duration of visits, etc.). This helps improve the site to ensure better access to information. Note that this site does not use advertising cookies.

You can decide whether this site’s web server is allowed to store cookies on your computer. You can set your browser to block or not accept cookies at any time. Additionally, you can delete cookies already stored through your browser.

Cookie management options are typically found in the “Options,” “Tools,” or “Preferences” menus of the browser you use to access this site. However, depending on the browser, different methods may be used to disable cookies.

Certain features of this site may be limited or disabled if cookies are refused. Therefore, it is recommended to configure your browser to accept cookies from this site.

Used tracking system

To improve our service, we collect “tracking data.” This data provides information about your behavior on our site. Such tracking data does not allow us to identify you personally. The tracking system used is Google Analytics.

You have the option to opt out of the collection and processing of this data by Google Analytics by installing an opt-out cookie, which will prevent future data collection while browsing this site. For more information, consult the Google Analytics Privacy Policy.

Exercising your rights

Under the GDPR, you have the following rights concerning your personal data:

• Right of access: Upon request, you have the right to know if we process your personal data, obtain a copy of your data, and receive information on the purposes of processing, categories of personal data processed, data recipients, and retention periods.
• Right to rectification: If your data is incorrect or incomplete, you can request corrections.
• Right to erasure: You can request the deletion of your personal data (“right to be forgotten”).
• Right to restriction: Under certain conditions, you can temporarily restrict the processing of your data. The data will be retained but cannot be used or processed until the restriction is lifted.
• Right to withdraw consent: You can withdraw your consent to the processing of your personal data by SNJ at any time.
• Right to lodge a complaint: If you believe your data has been processed unlawfully, you can file a complaint with SNJ or the National Commission for Data Protection (CNPD).

To exercise the above rights, send your request to SNJ via email at eurodesk@snj.lu, or by mail with a signed letter and a copy of your ID to the data controller’s address.

Security and confidentiality

Our website uses the Transport Layer Security (TLS) protocol, also known as HTTPS or “SSL certificate,” to encrypt communications between your browser and our servers. Data is never exchanged in plain text with our servers.

To ensure optimal security and confidentiality, SNJ also implements internal organizational and technical measures to prevent any damage, alteration, destruction, loss, misuse, or unauthorized disclosure of your personal data to third parties.